SalesBabu - Service Management Tool

S.No.	Salesbabu Service SSM Features	Salesbabu Service SSM Advantages 1)    Service Management 24 x 7 availability anywhere.        2)    View Service Calls and Target achievement Instantaneously.       3)    Customer Complaints can be handled more efficiently. 4)    Boost recurring Sales, through streamlined and In-time Service. 5)    Easy to use, customize, and maintain. 6)    Service Calls more aligned, Visibility enhanced on Warranties, AMC’s expiry dates.       7)    Customer Support & Service - streamline your customer support process and increase customer              satisfaction . 8)    Role-based Security - it empowers you to control the data access based on users' job role in your organization          Hierarchy. 9)    Multi-Currency Support. 10)  Report & Dashboard - helps you to analyze sales & marketing trends and key CRM metrics by reports & dashboards 11) Cost Effective & No maintenance required. 12) Daily Service Call Reminders to all the Engineers and their respective reporting authorities.
1	Installations
2	Warranties
3	Extended Warranties
4	Preventive Maintenance Schedule(PMS)
5	Annual Maintenance Contracts(AMC’s)
6	Service Calls
7	Service Payments
8	Accessories/Spares
9	Defective Parts Replacement
10	Complaints
11	Solution Knowledge Base
12	Document Management
13	Machine History
14	Insurance Claims
15	MIS Reports
	Salesbabu SSM Management Visibility  Service Engineers Schedule  Today’s Assigned Service Calls  Warranty Expiring less than 30 days  PMS Ending less than 15 days  LC Validity Lapsing in 30 days  AMC Expiring less than 30 Days  Service Quotations  Pending Service Calls  Open Complaints  Trouble Shooting provided to Customers  Insurance Claims  Defective Parts replacements Value  Document Attachment option  E-mail Notifications / Reminders  Service Engineer’s Call Reports

 For more information, please visit www.salesbabu.com