Companies Selects SalesBabu CRM to automate sales & service processes

Many companies small & big are adopting SalesBabu CRM. Typically before implementing, all customer complaints were handled through a manual process. There was little structure to the process as all service inquiries were captured by e-mail and then assigned to different sales executive. With this process, it was easy for some enquires and complaints to fall through the cracks and paper files often meant resolutions times were stretched beyond customer satisfaction, which led to further complaints.

The process to handle sales leads within the company and across their branches was a similar mess and each sales person maintained their own excel of leads. The consolidation of this data was very difficult for managers and sales cordinator. Without integration across the organization, customer service was suffering and sales goals were more difficult to meet. Companies clearly needed to make a change and turned to SalesBabu CRM for a solution after comparing with other offerings.

Companies worked with SalesBabu CRM implementation team to deploy the CRM & service module. Now that the solution is integrated throughout the company, branches, and sales and service teams, complaints received by the organization are logged and routed to the appropriate service engineer and can be easily tracked through the system. Similarly enquires are centrally received and assigned to different sales executive based on their allocation rules.

Now, all sales specialists and front-line employees can use the sales module to manage and track sales leads and sell additional services to existing customers. All the sales & sevice team members rely on the SalesBabu CRM platform to access customer data and automated sales and service processes to meet customer expectation and sales target.

For more information, please visit www.salesbabu.com

About SalesBabu:

SalesBabu is a thought leader in CRM and Enterprise Applications. By building it's Software Applications completely from the ground up, SalesBabu.com has created what has come to be one of the most powerful and dynamic hosted CRM, ERP, MedSFA and Service Management solutions available in the market today.

The SalesBabu CRM solution enables organisations to automate all their critical business information,thus achieving tremendous increase in business productivity and reduce costs to develop Effective Sales & Marketing and Customer Service Strategies.

For SalesBabu website, please visit www.salesbabu.com.