Companies Selects SalesBabu CRM to automate sales & service processes

Many companies small & big are adopting SalesBabu CRM. Typically before implementing, all customer complaints were handled through a manual process. There was little structure to the process as all service inquiries were captured by e-mail and then assigned to different sales executive. With this process, it was easy for some enquires and complaints to fall through the cracks and paper files often meant resolutions times were stretched beyond customer satisfaction, which led to further complaints.

The process to handle sales leads within the company and across their branches was a similar mess and each sales person maintained their own excel of leads. The consolidation of this data was very difficult for managers and sales cordinator. Without integration across the organization, customer service was suffering and sales goals were more difficult to meet. Companies clearly needed to make a change and turned to SalesBabu CRM for a solution after comparing with other offerings.

Companies worked with SalesBabu CRM implementation team to deploy the CRM & service module. Now that the solution is integrated throughout the company, branches, and sales and service teams, complaints received by the organization are logged and routed to the appropriate service engineer and can be easily tracked through the system. Similarly enquires are centrally received and assigned to different sales executive based on their allocation rules.

Now, all sales specialists and front-line employees can use the sales module to manage and track sales leads and sell additional services to existing customers. All the sales & sevice team members rely on the SalesBabu CRM platform to access customer data and automated sales and service processes to meet customer expectation and sales target.

For more information, please visit www.salesbabu.com

About SalesBabu:

SalesBabu is a thought leader in CRM and Enterprise Applications. By building it's Software Applications completely from the ground up, SalesBabu.com has created what has come to be one of the most powerful and dynamic hosted CRM, ERP, MedSFA and Service Management solutions available in the market today.

The SalesBabu CRM solution enables organisations to automate all their critical business information,thus achieving tremendous increase in business productivity and reduce costs to develop Effective Sales & Marketing and Customer Service Strategies.

For SalesBabu website, please visit www.salesbabu.com.

Steps towards successful CRM implementation - SalesBabu CRM

After undergoing several implementation of CRM (Customer Relationship Management) with SalesBabu CRM, one of the most successful CRM available in the market, I thought of putting together few important points towards successful CRM implementation. Regardless of the size of the implementing company, the basic CRM requirements, goals and expectations of improved sale remains same. However, I agree, the complexity of practical implementation, human and process issue may vary.

Choosing the right CRM tool like SalesBabu CRM along with the implementation Strategy & planning itself.

For a successful CRM Implementation, company should follow these steps:

1. Choosing the right CRM tool: Choosing the right CRM application like SalesBabu CRM is very important factor. SalesBabu CRM's user friendly features and ease of use has helped companies in faster, easier and smoother implementation
2. CRM support: The CRM vendor should provide a good knowledgeable implementation team. SalesBabu support & implementation professional team provides a deciplined approach leading to faster successful implementation so that customers can start seeing the benifits as quickly as possible.
3. Organizational commitment/management thrust: The organization and its management should be commited for the implementation of CRM system. Any change is resisted and here comes the directions from the management with clear implementation message. Customer should form a core team for implementation of CRM across the company.
4. Open to changes: The implementing organization should be open to new ideas, new technologies and methodologies.
5. Mapping of processes, deviation,:
6. MIS inputs to management for decision making: this is quite important and any system should provide input to the management with centralized quality data for decision making.

SalesBabu CRM helps automate full Sales & Support Process leading to more and faster sales closures, increasing company's revenue and more happy & satisfied customers.

About SalesBabu:

SalesBabu is a thought leader in CRM and Enterprise Applications. By building it's Software Applications completely from the ground up, SalesBabu.com has created what has come to be one of the most powerful and dynamic hosted CRM, ERP, MedSFA and Service Management solutions available in the market today.

The SalesBabu CRM solution enables organisations to automate all their critical business information,thus achieving tremendous increase in business productivity and reduce costs to develop Effective Sales & Marketing and Customer Service Strategies.

For more details visit www.salesbabu.com.

SalesBabu - Service Management Tool

S.No.	Salesbabu Service SSM Features	Salesbabu Service SSM Advantages 1)    Service Management 24 x 7 availability anywhere.        2)    View Service Calls and Target achievement Instantaneously.       3)    Customer Complaints can be handled more efficiently. 4)    Boost recurring Sales, through streamlined and In-time Service. 5)    Easy to use, customize, and maintain. 6)    Service Calls more aligned, Visibility enhanced on Warranties, AMC’s expiry dates.       7)    Customer Support & Service - streamline your customer support process and increase customer              satisfaction . 8)    Role-based Security - it empowers you to control the data access based on users' job role in your organization          Hierarchy. 9)    Multi-Currency Support. 10)  Report & Dashboard - helps you to analyze sales & marketing trends and key CRM metrics by reports & dashboards 11) Cost Effective & No maintenance required. 12) Daily Service Call Reminders to all the Engineers and their respective reporting authorities.
1	Installations
2	Warranties
3	Extended Warranties
4	Preventive Maintenance Schedule(PMS)
5	Annual Maintenance Contracts(AMC’s)
6	Service Calls
7	Service Payments
8	Accessories/Spares
9	Defective Parts Replacement
10	Complaints
11	Solution Knowledge Base
12	Document Management
13	Machine History
14	Insurance Claims
15	MIS Reports
	Salesbabu SSM Management Visibility  Service Engineers Schedule  Today’s Assigned Service Calls  Warranty Expiring less than 30 days  PMS Ending less than 15 days  LC Validity Lapsing in 30 days  AMC Expiring less than 30 Days  Service Quotations  Pending Service Calls  Open Complaints  Trouble Shooting provided to Customers  Insurance Claims  Defective Parts replacements Value  Document Attachment option  E-mail Notifications / Reminders  Service Engineer’s Call Reports

 For more information, please visit www.salesbabu.com

Streamline Sales Process through SalesBabu CRM

SalesBabu CRM is a Sales Force Automation & Customer Relationship Management software which helps you and your team to automate your full Sales & Support Process. please find below the details on Salesbabu CRM (The complete Sales & Marketing Solution)

  

Feature and advantages are as follows:

S.No.	Salesbabu CRM Features	Salesbabu CRM Advantages 1)    Salesbabu CRM is the best Available Sales & Marketing Tool: Salesbabu CRM is a tool that automates daily sales, marketing and customer support business processes 2)    Data Management: Helps in Collecting and Storing large volumes of customer data that can easily be accessed by various members of an organization. 3)    Increasing Efficiency: Salesbabu CRM provides Managers an efficient and easy to use tool to streamline CRM interactions 4)    Better Quotation Management: Access to the Principals / Product Information and Sending Quotations made easier 5)    CRM in Real Sense: It ensure that customer's needs are met in a timely and efficient manner 6)    Customer Service: CRM enables any type of user or company to take advantage of customer service management. 7)    Easy Set-Up: Salesbabu On-Demand CRM is delivered over the Web which eliminates Installation and you are off and running as soon as you subscribe. 8)    Predictable Expenses: Because Salesbabu On-Demand CRM services operate on set fees, the costs are easily predicted. The low per-user rate eliminates escalating installation and features costs 9)    Mobility: The Salesbabu CRM application is inherently mobile and the CRM data is available anytime, anywhere you have a Web browser. 10)  Reduced Overheads: Salesbabu.com manage servers and provides regular updates on-line, thus reducing your IT costs.
1	Accounts & Contact Management (Customers Database)
2	Products Database
3	Enquiries Management
4	Follow-up Activities
5	Quotations in PDF Format
6	Sales Orders / Proforma Invoices
7	Internal Work Orders
8	Customer Complaints
9	Solutions / Trouble Shooting
10	Competitor Analysis
11	Payment and C-Form Collection Reminders
12	Document Management
13	E-mail Notifications , SMS Notification
14	Dash Boards & MIS, Customer Reports, User defined fields, Excel export

 Please Call / Email us for an On-site Demo and explore how we could associate with your esteemed organization and can bring Value Addition to your Organization.

We request you to kindly give us time with your team, to run a Free Online-Demo. Call us on ---080 42351740

Best Regards,

SalesBabu CRM Team