Recently few major trends have remarkably transformed the way companies engage their customers throughout the sales cycle. The major trends are described below:
- CRM Tool – Tools like SalesBabu CRM has emerged as a powerful and effective business tool automating all the processes involved in sales cycle starting from sales enquiry generation till getting the order, order processing/fulfillment, post sale complain management and after sales service and support.
- Centralized data – Implementation of tools like SalesBabu CRM results in collection of data organization wise resulting in management visibility of full sales process helping in effective decision making and sales forecast.
- Internet Technology – has helped in easier way of interacting, collaborating and sharing information across team members across different office locations. Internet has helped organization & customers collaborate effectively and faster resulting in better customer satisfaction and faster customer feedback.
- Social Media Marketing – a result of internet, Social media is the hot topic everywhere. Social networks like linked in, facebook, twiter has helped sharing of likes and dislikes among the social groups. These are proving to be very strong trend setters giving important insights into buying and selling trends.
The amalgamation of these new trends with technologies and tools like SalesBabu CRM has changed the way how organizations sell and manage their full sales process.
CRM tools like SalesBabu CRM brings customer focused & productivity enhancing approach has changed selling and manging sales to science of analysis & centralized decision making with management visibility of end to end sales cycle helping organization in better & effective decision making.
About SalesBabu CRM
The SalesBabu CRM solution enables organisations to automate all their critical business information,thus achieving tremendous increase in business productivity and reduce costs to develop effective Sales & Marketing and Customer Service Strategies. It has Customer Management, Contact Management, Lead/Enquiry Management, Quotation Management, Sales Followup management, activity management, order management, complain management, email campaign, after sales service management. It's service plugin handles Warranty, extended Warranty, AMC, Complain Management. It also has plugin for Invoice, Email Integration, Inventory,....